We are a leading company specialized in offering reliable Airport Transportation services, and providing security and comfort for all passengers. With more than 8 years in the travel industry, we are an avant-garde company hiring customer service representatives to join our growing team.
• Data entry of customer and account information and transactions
• Understand and answer product specific questions
• Problem solve to find best possible outcome for customers – comfortable working through challenges to achieve the desired result
• Connect and empathize with customers
• Monitor and guide customers during traveling times.
• Elaborated quotes and reports.
• Attend inboud lines and incoming website chats.
• High School Diploma, GED or Equivalent Certification
• Computer oriented
• Excellent written and spoken communication skills
• 75% Written and spoken English
• At least 1 years of customer service experience