Summary
Under general supervision and with guidance from management, perform failure analysis and reliability test on HID products and establish comprehensive report; perform in process and final inspection or test on a wide variety of HID products and document results; indicate inspection status, maintain product traceability and non-conforming control; perform audits and document results.

Duties and Responsibilities
Perform failure analysis on non functioning HID products, understand the root caused and address with appropriate corrective actions; collect data to drive continuous improvement and prevent reoccurrence of the same failures
Establish and execute reliability test program; collaborate with Product Quality and Engineering on the test specification
Perform in-process inspection and on finished product at the suppliers/contract manufacturer in accordance to HID products drawings and record results on appropriate documentation; communicate any discrepancies to the person(s) responsible for root cause analysis, corrective and preventive action activities
Control non-conforming product in accordance with HID drawings and verify timely corrective and preventative actions completion and effectiveness
Establish and maintain statistical process control; collect, analyze data and drive timely resolution of supplier/contract manufacturer production failures
Perform audits at the suppliers/contract manufacture and establish report; verify timely corrective and preventative actions completion on the findings and effectiveness
Comply with and reinforce the requirements of quality/standard operating procedures and others at the suppliers/contract manufacturer

Qualifications
College degree in a related field is preferred
2-4 years of experience in production/quality management
2+ years of industry experience in Access Control, RFID Contactless card
Commitment to customer satisfaction
Excellent problem solving abilities
Internal drive to meet goals
Team consciousness
Excellent project management skills
Ability to effectively communicate in the English language verbally and in writing
Ability to read and interpret technical journals, specifications, international technical standards, etc
Have advanced computer literacy
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Requires advanced reasoning ability